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Add contacts in bulk


Zap lets you import your contacts in bulk using a CSV file or Google account. You can also import contacts on your phone from the Zap mobile app.


To access bulk import:

  • From Contacts in the left navigation, click the dropdown New Contact. Then, select Import Contacts.



  • OR From anywhere in Zap, click the + Add button on the top navigation bar. Then, click New Contact and select Import Contacts.


Import from Google Contacts



  1. Navigate to the page, “Import Contacts”.
  2. Select Import Google Contacts.
  3. Sign into or select your Google account.
  4. Select the contacts you’d like to import.
  5. Click Import.


NOTE: If your Gmail contacts do not appear, they may be located under Other Contacts from the Google Contacts page. Add these contacts to Google Contacts to import them into Zap.

Import contacts from a CSV file



  1. Navigate to the page, “Import Contacts”.
  2. Select Upload a CSV file.
  3. Select a CSV to upload from your file library.
  4. Click Import. This will display a table with details from your CSV and suggested Column Names.
  5. Check that the Column Names describe each field. Map any columns that were not identified.
  6. Review your information.
  7. Click Import. Once we’ve finished uploading your contacts, you’ll receive instructions on how to send a welcome email.  


NOTE: If, for some reason, we are unable to upload your contact to Zap, we’ll send you an email attachment listing every contact whose information contained an error. You can correct the errors from the CSV attachment and re-upload it to Zap.


Import contacts from your phone


Import contacts into Zap directly from your phone’s address book.

  1. Access Contacts from the bottom navigation.
  2. Tap the plus icon in the bottom right corner and select Import Contacts.
  3. Zap will pull contact information from your phone’s address book. Find the contacts you’d like to import:
  • Scroll through to find your contacts alphabetically.
  • Search for a specific contact using the search icon in the top-right navigation.
  • Select all your contacts by tapping the three vertical dots in the top-right navigation. Then tap Select All.
  1. Tap Import Contacts on the bottom navigation.